Shipping policy
E4C Merch NZ – Shipping and Pickup Policy
Payment Clearance:
Please note that payments made through our website may take 2–5 business days to clear.
As all items are pre-order and made to order, your order will only be added to a production batch once payment has successfully cleared.
- If your payment clears before Sunday at 2:00 PM NZT, your order will be included in the current week’s production batch.
- If your payment clears after Sunday at 2:00 PM NZT, your order will be scheduled for the following week’s batch.
Batches are placed every Sunday at 2:00 PM NZT, which allows us to manage our production flow and provide timely updates for each week’s dispatch.
Dispatch Schedule:
Orders confirmed in the weekly batch will be dispatched on Friday of the same week.
Delivery Timeframes:
- Within New Zealand: 3–5 business days after dispatch
- International Orders: 7–15 working days after dispatch (shipping time may vary depending on destination and local customs)
- Pickup: 1 day after dispatch - Saturday
Please Note:
All E4C Merch items are made to order as part of our weekly batch system. Orders confirmed after the weekly cut-off will be processed in the next cycle.
If you have any questions about your order or delivery, feel free to contact us at eddie@37creativ.co.nz.